Please choose carefully as we cannot amend orders after 12 hours of order placement. Unless you are approached by one of our customer care agents to do this, due to stocking issues/delayed arrival dates on our end.
Articles in this section
- Why was my order/ items within my order cancelled & refunded?
- I need to change something on my order, how can I do this?
- Can I cancel an order after I make payment?
- How can I prioritise the processing time for my order?
- Is processing times different to shipping times?
- When will you ship my order?
- What does shipped/ dispatched/ fulfilled mean?
- How do I know my order has been fulfilled/shipped?
- I didn't receive my order confirmation email?