Do i have to pay any other fees upon clearance of my parcel by Customs in my country?
All Customs Duties & Taxes are paid upfront & is included within the shipping price presented at the checkout page.
Alamour The Label collects the VAT/ Duties from the customer & arranges the custom clearance and payment of all VAT/ Duties on behalf of the customer to create a stress-free and easy shopping experience.
The customer is not required to pay any additional fees upon import & delivery of their package from Alamour The Label.
If i live in Australia or the United States (USA), am i subject to pay any Duties/ Taxes on my purchase?
No. USA & Australia WILL NOT attract any Customs Duties/ Taxes on their shipments from us - no additional fees will apply to these customers. Please shop as per normal.
Are some countries excluded from having Customs VAT/ Duties included in the shipping fee ?
Yes. Not all countries are eligible, eg. Russia/ India - Please confirm / refer to shipping service at checkout to check eligibility of customs charges being INCLUSIVE or EXCLUSIVE of the paid shipping amount). If exclusive, the customer will have to handle and pay all customs related charges on their end and will attract additional fees on top of what has been paid to us for the order.