Assuming you have provided your accurate email address; when an order is dispatched, an automatically-generated email from our shipping carrier is sent to your email address containing the tracking information for your parcel. Furthermore, you will also receive a fulfillment email from our online store confirming shipment of your order.
Articles in this section
- Why was my order/ items within my order cancelled & refunded?
- I need to change something on my order, how can I do this?
- Can I cancel an order after I make payment?
- How can I prioritise the processing time for my order?
- Is processing times different to shipping times?
- When will you ship my order?
- What does shipped/ dispatched/ fulfilled mean?
- How do I know my order has been fulfilled/shipped?
- I didn't receive my order confirmation email?